Dear patient family,
It’s one thing to ask for ice
But seriously asking for that much is just not nice.
I am nurse not a butler please take your request elsewhere,
Oh wait, I forgot, all our pay is based on satisfaction in healthcare.
With slightly jaded love,
Your extremely-busy-saving-your-family-member-from-near-death-and-you-are-unhappy-with-the-room-temperature Nurse